Privacy Policy
Last updated: January 2026
Access Veterinary Care (“AVC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our clinic, website, and payment systems. This policy is intended to meet Stripe platform requirements and applicable Indiana law.
Information We Collect
We may collect:
- Personal information: name, address, phone number, email
- Payment information: processed securely through third-party processors (we do not store full card or bank details)
- Pet and service information related to veterinary care
- Basic technical data (e.g., IP address, browser type) from website use
How We Use Information
Information is used to:
- Provide veterinary services and communicate with clients
- Process payments and manage accounts
- Meet legal, regulatory, and record-keeping requirements
- Operate and improve clinic services
Photos & Educational Use
AVC may take photographs or videos of patients for medical documentation, educational purposes, or clinic communications (including social media).
When used publicly, these materials do not include client-identifying information. Client consent for this use is obtained during initial intake paperwork.
Payments & Third-Party Services
Payments are processed through Stripe and related payment providers. AVC does not directly store or process sensitive payment credentials.
Stripe’s privacy practices are available at:
https://stripe.com/privacy
Information Sharing
We do not sell personal information.
Information may be shared only:
- With service providers (e.g., payment processors) as necessary to operate the clinic
- To comply with legal obligations under Indiana or federal law
- To protect the rights, safety, or property of AVC, our staff, clients, or patients
Data Security & Retention
We use reasonable administrative and technical safeguards to protect personal information. Data is retained only as long as necessary to provide services and comply with legal requirements.
Your Rights
You may request access to or correction of your personal information by contacting us directly.
Children’s Privacy
Our services are not directed to minors, and we do not knowingly collect personal information from children.
Updates
This policy may be updated periodically. The current version will always be posted on our website.
Contact
Access Veterinary Care
info@accessvetcare.com